The Real AI Risk: Outsourcing Human Judgment
The Real AI Risk: Outsourcing Human Judgment AI adoption is not about automating the most work. Boards must decide which tasks AI should execute and which judgments humans must retain. After three decades in enterprise IT, I have seen organizations repeatedly make the same mistake with new technology: they measure adoption before they define what success should actually mean. AI is creating the biggest version of that mistake yet. Boards are being shown numbers such as AI users, copilots deployed, hours saved, processes automated, and productivity gained. All useful measures. But they avoid the harder question: What part of the organization’s thinking are we handing over? That question matters far more than how many employees are using ChatGPT, Copilot, or an AI agent. The conventional wisdom today is that the organizations using AI most aggressively will win. I think that is incomplete. The organizations that win will be those that automate aggressively without outsourcing the judgmen...