Why IT-Business Partnership Keeps Failing
WhyIT-Business Partnership Keeps Failing The IT-business partnership model is failing. The real issue is split accountability for outcomes, capital, trade-offs, and technology value. Why the IT-Business Partnership Cliché Keeps Failing The phrase I distrust most in a transformation meeting is: “IT needs to partner more closely with the business.” After nearly three decades around enterprise technology, I have learned that this sentence often reveals the real problem. The organisation has already separated technology from business accountability, and is now trying to repair the gap with better relationships. That rarely works. The conventional wisdom says IT must become a “trusted business partner.” CIOs are encouraged to speak the language of business, sit closer to business leaders, understand commercial priorities, and become more collaborative. All sensible advice. But the premise is increasingly outdated. If IT still needs to “partner with the business,” we are implicitly saying IT...