Business–IT Alignment Is Not Broken. It Was Never Built.
Business–IT Alignment Is Not Broken. It Was Never Built. Most organizations do not have a Business–IT alignment problem. They have a leadership design problem. Technology and business were never built as one operating system. Here's what CEOs, CIOs, and boards need to change. The Problem Leaders Keep Misdiagnosing For decades, executives have talked about improving Business–IT alignment. The assumption sounds reasonable: business and technology started aligned, drifted apart, and now need to be brought back together. My experience suggests something different. In many organizations, alignment was never truly built. Business and technology were designed as separate functions, measured differently, funded differently, and rewarded differently. What leaders call an alignment problem is often the natural outcome of a structure that was never intended to operate as one system. The solution is not better communication between business and IT. The solution is redesigning how decisions are...